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Can your carpet cleaning company explain where they add value? A cheap price may be appealing, but what are you actually getting for your money? More to the point what aren’t you getting?
If your carpet cleaning company are not using the best, or even the right techniques and cleaning products, you might get lumbered not just with a wet carpet, but also a not particularly clean one. Have a look at our list of things to look out for in a carpet cleaner to help you decide whether they are genuine and reliable:

Not only is it important to remove the stains and abrasive pollutants but it is just as important to remove the cleaning agents. Alkali cleaner residues are corrosive to natural fibres and if left can damage natural fibres and cause a re-soiling problem. Not the best plan for ensuring the longevity of your carpets.
Some people say carpets look as good as cleaned after a professional hoover, so using a robust upright twin motor style hoover will always be better than any lightweight portable style bagless hoover. This is because in order to agitate the carpet fibres when hoovering you need some downward pressure and twin motors for soil and dirt pickup. Whether you hoover before a clean, or your carpet cleaners do it, make sure they do a thorough job before getting the wet-clean equipment out.
Applying a shampoo through a hire machine without rinsing with fresh water will leave residues in the carpet that will attract soil. Without rinsing, your carpet may look clean but for how long?
Supermarket shelves are packed with products that promise “stain removal” or put detergent in your carpet. These products can actually set stains permanently, rather than remove them. Worse still, they can leave residues in the carpet that may look good for a few days, but much worse over time. Take care when using shop bought products and always read the label. Also, if you have used them before hiring a pro cleaner, be sure to tell them what you have used before they perform the clean.
When booking a carpet cleaner ask for details on how they are going to clean you carpets. Some carpet cleaners may only spray and recover detergent through their machines, removing the soils but leaving detergent residues behind. This is a particularly useful thing to look out for to ensure you’re getting a truly professional service and value for money.
A little knowledge could save you a fair amount in damage and early replacement. Ensure your carpet cleaner is applying the cleaner directly to the carpet followed by rinsing out the soil and cleaning agent with a stabilising acidic rinse.
I think what all this proves is that whether you’re looking for a commercial or domestic carpet cleaning service, don’t always go straight for the cheapest price. If it looks too good to be true, it probably is. And, as the famous oil rig fire fighter once said, “If you think it’s expensive to hire a professional to do the job, wait until you hire an amateur.”
Professional carpet cleaning companies like Perfectly Maintained specialise in professional carpet cleaning. Their trained technicians have experience in using multiple cleaning methods to suit each carpet type and can remove a wide range of stains that most would find difficult to remove without potentially damaging the fibres.
If you’re about to hire a carpet cleaning company, make sure they’re equipped with specialist professional carpet cleaning chemicals and carpet cleaning machines, like we are.
Perfectly Maintained Co-founder Danny prides himself on taking on the tougher cleaning challenges. He knows lots about specialist treatments and cleaning wizardry, especially when it comes to carpets. He also loves all the gadgetry and keeps the van as clean as the spaces he cleans.
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Sometimes our emails go into Junk, so please check your Junk folder. Please also be assured that we don’t share details with any third parties and will only use what you give us here to deal with this enquiry. Please review our Privacy Policy here.